PRIVACY POLICY KONO PRINTS

Effective Date: 7 November 2025

Thank you for visiting Kono Prints. Protecting your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.

1. About Us

Kono Prints is a 3D printing business that sells finished 3D-printed products. We do not offer custom printing services. Some products we sell are our own designs, and some are designs obtained from STLFLIX under a commercial license.

Contact:

Email: privacy@konoprints.com

Business Name: Kono Prints

2. Information We Collect

We collect the information necessary to process orders, deliver products, and run our business. This may include:

Information you provide directly

  • Name, delivery address, billing address, phone number, and email address

  • Order details (products, quantities, colors, notes)

  • Account password if you create one

  • Communications with us (support requests, returns, reviews)

Information collected automatically

  • Device and browser type, IP address, usage data (pages viewed, time on site), and cookies or similar technologies

Payment information

  • Payment details are processed securely by third-party payment processors (such as PayPal or Stripe).

  • We do not store your full payment card details on our servers.

  • We may keep a transaction ID or limited payment metadata for order records.

3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including shipping and returns

  • Communicate with you about your order

  • Provide customer support

  • Manage payments and prevent fraud

  • Send marketing communications (only if you opt in)

  • Improve our website, products, and services

  • Comply with legal and tax obligations

4. Legal Basis for Processing

If applicable under your local law (such as GDPR in the EU), we rely on:

  • Performance of a contract (fulfilling orders)

  • Consent (for marketing or cookies)

  • Legitimate interests (analytics, fraud prevention)

  • Compliance with legal obligations (accounting and tax)

5. Sharing Your Information

We may share data with:

  • Service providers (payment processors, shipping carriers, hosting, analytics)

  • Third parties necessary to fulfill an order (postal and courier services)

  • Legal authorities if required by law or to protect our rights

  • Successors in the event of a business transfer or sale

We do not sell your personal information to any third parties.

6. Intellectual Property and Product Licenses

Some products sold by Kono Prints are based on designs licensed from STLFLIX under a commercial license. When you purchase a product, you are buying the physical printed item only. You are not purchasing the digital STL file or the right to reproduce or distribute the design.

Reproduction, resale, or redistribution of digital files is not permitted unless explicitly stated otherwise.

7. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality (shopping cart, login)

  • Analyze website usage

  • Support marketing (only if you consent)

You can manage or delete cookies through your browser settings.

8. Data Retention

We keep personal data only as long as necessary to fulfill orders, comply with laws, and maintain business records. Order and accounting data may be retained for legal and tax purposes.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct or update inaccurate information

  • Request deletion of your data (where legally allowed)

  • Object to or restrict certain processing

  • Request a copy of your data in portable format

Contact us at privacy@konoprints.com to make a request. We may need to verify your identity.

10. Security

We use reasonable measures to protect your information, including secure connections (HTTPS) and trusted service providers. However, no online system is completely secure.

11. International Transfers

If you order from outside our country of operation, your information may be transferred and processed in other countries. We take appropriate steps to protect your data during these transfers.

12. Children

Our services are not directed to children. We do not knowingly collect information from minors. If we become aware of such data, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.

14. Contact

If you have questions about this policy or your personal information, contact:

Email: privacy@konoprints.com

Business Name: Kono Prints